Privacy Policy – How 88zh Protects Your Data in Pakistan

1. About This Policy

This Privacy Policy applies to all services provided by 88zh — including the website at 88zh.pro, the 88zh mobile application, and all associated features such as Casino, Live Casino, Sports Betting, the Bet section and the VIP programme.

When we say "personal data" in this document, we mean any information that can identify you directly or indirectly — your name, email address, phone number, account activity, device identifiers and payment records are all examples of personal data.

By registering an account on 88zh and using our services, you acknowledge that you have read this Privacy Policy and understand how your personal data is handled. This policy should be read alongside the Terms and Conditions, which form the complete agreement between you and 88zh.

2. Information We Collect

We collect personal data through several different channels, depending on how you interact with the platform. Here is a clear breakdown of what we collect and when:

Information You Provide Directly

• Registration data: Full name, date of birth, email address, mobile number and any additional details provided during account creation
• Identity verification documents: Copies of government-issued ID, proof of address or other verification materials submitted when requested
• Payment information: Payment method details (JazzCash account, Easypaisa account, bank account number, card details) provided when making deposits or requesting withdrawals — all in PKR
• Support communications: Messages, queries or complaints submitted to the 88zh support team through any channel

Information We Collect Automatically

• Device and technical data: IP address, browser type, operating system, device identifiers, screen resolution and connection type
• Usage data: Pages visited, games played, betting markets accessed, session duration and navigation patterns within the platform
• Transaction data: Records of all deposits, withdrawals, bets placed, Casino rounds played and bonus activity on your account
• Location data: General geographic location inferred from your IP address — we do not collect precise GPS location

3. How We Use Your Data

Every piece of data we collect is used for a specific purpose. We do not collect information speculatively or hold data we have no use for. The table below summarises the main purposes:

We rely on different legal bases for processing depending on the purpose — contract performance, legitimate interests and, where required, your explicit consent. You may withdraw consent for optional processing (such as marketing emails) at any time through your account settings or by contacting support.

4. Payment Data and PKR Transactions

All financial transactions on 88zh are conducted in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and mobile wallets. When you initiate a deposit or withdrawal, your payment details are passed securely to the relevant payment processor.

88zh retains transaction records — amounts, dates, payment methods and reference numbers — as part of your account history. These records are necessary for dispute resolution, responsible gaming monitoring and compliance with standard financial recordkeeping practices. They are not shared with third parties for advertising purposes.

5. Cookies and Tracking

88zh uses cookies and similar tracking technologies to make the platform work correctly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. We use the following types:

• Essential cookies: Required for the platform to function — login sessions, account security and navigation. These cannot be disabled without breaking the platform.
• Performance cookies: Collect anonymised data about how pages are used — which games are popular, where players spend time, page load speeds. This helps us improve the platform.
• Preference cookies: Remember your settings — such as language preferences or notification choices — so you do not have to set them again each visit.
• Analytics cookies: Used to understand overall platform usage patterns on an aggregated, anonymised basis.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to play, deposit or withdraw on 88zh, but some personalisation features may not work as expected.

6. Sharing Your Data

88zh does not sell your personal data. We share data only in the following limited and necessary circumstances:

Payment Processors

To process your PKR deposits and withdrawals, we share the minimum required information with payment service providers — JazzCash, Easypaisa, Raast network banks, card networks and mobile wallet operators. These providers process your payment and return confirmation to us; they operate under their own privacy policies and are not permitted to use your data for unrelated purposes.

Identity Verification Partners

When account verification is required, we may share identity documents with a specialist verification provider to confirm authenticity. Verification partners are bound by strict data handling agreements and are not permitted to retain your documents beyond the verification process.

Technology and Infrastructure Providers

Game providers, server hosting companies and technical infrastructure partners may process data as part of delivering platform services. All such partners operate under data processing agreements that limit their use of your information to the agreed purpose.

Legal and Regulatory Requirements

We may disclose personal data where required to do so by applicable law, court order or legitimate request from an authorised body. In such cases, we will disclose only the minimum data necessary and will notify you where permitted by law.

7. Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after account closure. Specifically:

• Account and identity data: Retained for the lifetime of your account and for up to five years after closure, in line with standard financial recordkeeping practice.
• Transaction records: Deposit and withdrawal records are retained for up to five years after the transaction date.
• Support communications: Retained for up to two years after the query is resolved, to allow for follow-up if needed.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever comes first.
• Cookies and analytics data: Session cookies expire when you close your browser. Persistent analytics data is anonymised and aggregated after a maximum of 13 months.

When data is no longer required, it is securely deleted or irreversibly anonymised so it can no longer be linked to you.

8. Your Rights

You have a number of rights in relation to the personal data 88zh holds about you. You can exercise any of these rights by contacting the support team:

• Right of access: Request a copy of the personal data we hold about you.
• Right to correction: Ask us to correct inaccurate or incomplete data — for example, if your name was entered incorrectly at registration.
• Right to deletion: Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations.
• Right to restrict processing: Ask us to pause processing of your data while a correction or objection is being reviewed.
• Right to withdraw consent: Where we rely on your consent to process data (such as for marketing emails), you can withdraw that consent at any time with immediate effect.
• Right to data portability: Request a structured, machine-readable copy of the data you provided to us, where technically feasible.

We will respond to all data rights requests within a reasonable timeframe. In some cases — for example, deletion requests where retention is legally required — we may need to explain why we cannot fully comply immediately.

9. Children and Minors

88zh is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or provided personal data, that account will be immediately closed, any deposits will be returned and the associated data will be deleted.

If you believe a minor has accessed 88zh using your details or has created an account, please contact support immediately so we can investigate and take appropriate action without delay. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to gaming platforms.

10. Security Measures

88zh implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure:

• TLS encryption for all data in transit between your device and our servers
• Encryption at rest for stored personal and financial data
• Access controls limiting which staff members can view sensitive account information
• Regular security reviews and monitoring of platform infrastructure
• Two-factor authentication options available on your account for additional login security

While we take every reasonable measure to secure your data, no online platform can guarantee absolute security. You play an important role too — use a strong, unique password for your 88zh account, do not share your login credentials and report any suspected unauthorised access to support immediately.

11. Changes to This Policy

88zh may update this Privacy Policy from time to time. Where changes are material — meaning they significantly affect how we collect, use or share your personal data — we will provide advance notice through the platform or by email to your registered address before the updated policy takes effect.

Minor clarifications or formatting updates may be made without specific notification, but the effective date at the top of this page will always reflect when the document was last changed. We encourage you to check this page periodically. Continued use of 88zh after an updated policy takes effect constitutes your acknowledgement of the changes.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information has been handled, please get in touch with the 88zh support team. We are available 24 hours a day, seven days a week.

[email protected] (plain text — copy and paste to your mail client)

For responsible gaming requests — including self-exclusion, deposit limit adjustments or session reminders — please visit the Responsible Gaming page or reach out to support directly. All privacy and responsible gaming queries are handled confidentially.