Help Centre

88zh | Frequently Asked Questions

Everything you need to know about 88zh — from deposits and withdrawals to Cricket betting, bonuses, account security, and the mobile app. If you can't find your answer here, our support team is always available.

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Account & Login

Registration, login issues, password reset, profile settings, and keeping your account secure at all times.

Deposits & Withdrawals

How to fund your account using JazzCash, Easypaisa, Raast, Bank Transfer, and cards — and how to cash out in PKR.

Bonuses & Promotions

Welcome bonuses, reload offers, free spins, cashback, Cricket-season specials, and how wagering requirements work.

Sports Betting

PSL odds, T20 live betting, how to place a bet, understanding markets, and settlement rules for Cricket and Football.

Casino & Live Games

Slots, RNG fairness, live dealer tables, minimum bets, disconnection policies, and game availability on mobile.

App & Downloads

Installing the 88zh app on Android and iOS, troubleshooting, update procedures, and using biometric login.

Welcome to the 88zh Help Centre. This page covers the questions our Pakistani players ask most often. Whether you are new to the platform or a seasoned member, you should find clear, straightforward answers below. We keep this page updated regularly so the information stays accurate.

88zh is built specifically for Pakistani players, which means all amounts are in PKR, and payments work through local options you already use every day — JazzCash, Easypaisa, Raast, Bank Transfer, debit cards, and mobile wallets. The platform covers Casino, Live Casino, Sports Betting (with a heavy focus on Cricket and PSL), and a proper VIP programme for loyal members.

If your question is not answered here, scroll to the bottom of this page for contact details, or visit our About Us page to learn more about who we are.

Creating an account is free and takes under two minutes. Click the Register button, enter a valid email address, choose a username, and set a strong password. Once you confirm your email, your account is active and ready to use. You must be 18 years of age or older to register on 88zh.

Go to the Login page and click Forgot Password. Enter the email address linked to your account and a reset link will be sent to your inbox. Follow that link to set a new password. If the email does not arrive within a few minutes, check your spam or junk folder.

88zh supports a wide range of Pakistani payment options including JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and other mobile wallets. All transactions are processed in PKR with no hidden currency conversion fees. Minimum deposit amounts vary by method and are displayed on the cashier page after login.

Withdrawal processing times depend on the method you choose. JazzCash and Easypaisa withdrawals are typically processed within a few hours. Bank transfers may take one to three business days depending on your bank. All withdrawals are paid in PKR directly to the account or wallet you registered. Make sure your payment details are verified in your account settings before requesting a withdrawal.

Yes. Cricket is the main focus of the 88zh sportsbook. You can bet on Pakistan Super League (PSL) fixtures, T20 internationals, Test matches, and One Day Internationals throughout the year. Markets include match winner, top batsman, top bowler, total runs, live in-play betting, and more. Odds update in real time during matches. Visit the Betting page to see all current markets.

When you claim a bonus, the bonus amount and sometimes the deposit amount must be wagered a set number of times before you can withdraw winnings generated from that bonus. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place PKR 10,000 in total bets before the bonus converts to real withdrawable funds. Full terms for each promotion are listed on the promotions page inside your account after login.

Yes. The 88zh app is available for both Android and iOS devices. Visit the Download page for installation instructions. The Android APK can be downloaded directly from the 88zh website since it is not listed on the Google Play Store. iOS users can install via the App Store link on the download page. The app supports biometric login (fingerprint) on compatible devices.

The 88zh VIP programme rewards loyal players with loyalty points, cashback, faster withdrawals, dedicated account managers, and exclusive promotions. You join automatically when you register — your tier advances as your activity and deposits increase. Higher VIP tiers unlock better cashback rates and larger withdrawal limits. See the full tier breakdown on the VIP page.

All slot and table games on 88zh use certified Random Number Generator (RNG) technology, which means every spin and card deal is completely independent and unpredictable. Live casino games use real dealers and physical equipment streamed in real time, which provides an additional layer of transparency. The RTP (Return to Player) percentage for each game is listed in the game information panel.

88zh supports responsible gaming. Inside your account settings you can set daily, weekly, or monthly deposit limits to control how much you fund your account. You can also set session time reminders so you are notified when you have been playing for a set period. If you feel your gambling habits need a break, a self-exclusion option is available. Read more on our Responsible Gaming page. Gaming on 88zh is strictly for adults aged 18 and above.

Absolutely. The 88zh Live Casino is fully optimised for mobile. All live dealer tables — including Baccarat, Roulette, Blackjack, and game show titles — stream smoothly on Android and iOS devices. A stable internet connection (4G or Wi-Fi) is recommended for the best experience. The mobile app also supports live casino with the same full-screen quality as desktop.

Most deposits reflect instantly. If your balance has not updated within 15 minutes of completing a payment, first check your transaction history inside your account. If the deposit shows as pending, it may still be processing on the payment provider's side. If it is not visible at all, contact 88zh support with your transaction reference number and the support team will investigate and resolve it promptly.

Visit the Register page, fill in your email, choose a username and password, then confirm your email address. Registration is free and open to adults aged 18 and above. Once your account is active you can deposit and start playing immediately.

On the Login page, click Forgot Password and enter your registered email. A reset link will arrive in your inbox within a couple of minutes. If you do not see it, check your spam folder. The reset link is valid for a limited time, so use it promptly.

Use a strong, unique password that you do not use elsewhere. Never share your login credentials with anyone. Always log out after using a shared device. Keep your registered email address active and up to date. If you notice any unusual activity on your account, contact 88zh support immediately.

88zh supports JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and mobile wallets. All transactions are in PKR. No currency conversion is applied.

JazzCash and Easypaisa withdrawals usually process within a few hours. Bank transfers take one to three business days. Ensure your payment details are verified in your account settings before submitting a withdrawal request.

Wait up to 15 minutes and refresh your account. Check the transaction history inside your account dashboard. If the deposit still does not appear, contact 88zh support with your payment reference number for a quick resolution.

Yes. 88zh offers comprehensive Cricket coverage including PSL, T20 internationals, Test matches, and ODIs. Markets include match winner, highest scorer, total runs, player performance props, and live in-play betting with real-time odds. Visit the Betting page for current markets.

Yes. Alongside Cricket, 88zh covers Football leagues and international tournaments, as well as Esports events including PUBG Mobile and Valorant. The betting lobby is updated regularly with upcoming fixtures and new market types.

Bets are settled based on official match results from the governing body of the sport. For Cricket, the official scorecard from the relevant cricket board is used. Winnings are credited to your account balance immediately after settlement. In cases of abandoned or postponed matches, the settlement rules listed in the 88zh sports betting terms apply.

All slot and table games use certified RNG technology ensuring every result is random and independent. Live casino games use real dealers and physical cards or roulette wheels streamed in real time for maximum transparency. RTP percentages are available in each game's information panel.

Yes. The Live Casino is fully mobile-optimised. Baccarat, Roulette, Blackjack, and game show titles all stream smoothly on Android and iOS. A stable 4G or Wi-Fi connection gives the best streaming quality.

If you disconnect mid-round, the game continues on the server. When you reconnect, the result of the round will already be reflected in your balance. For live casino games, bets placed before disconnection stand and are settled according to the round outcome. Your game history is always available in your account for review.

Visit the Download page for full instructions. Android users can download the APK file directly from the 88zh website — make sure to allow installation from unknown sources in your phone settings first. iOS users can install via the App Store link provided on the download page.

First, force-close the app and reopen it. If the issue persists, clear the app cache from your phone's settings, then relaunch. Make sure you are running the latest version of the app — an update may be available on the Download page. If the problem continues, uninstall and reinstall the app. Contact support if none of these steps help.

Yes. On compatible Android and iOS devices, you can enable fingerprint or Face ID login from the app's security settings after your first successful password login. Biometric login makes accessing your account faster and more convenient, especially for frequent players.

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Supported Payments

All transactions are processed in PKR with no hidden conversion fees.

JazzCash Easypaisa Raast Bank Transfer Cards Mobile Wallets

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